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  Today, WhatsApp Business launched a new feature called the interactive message template which goes beyond the basic Whatsapp message templates and media message template types.  As the name suggests, this ability lets one include interactive components to messaging like a button.  Users with a  WhatsApp Business Account  can now create two different sorts of preconfigured buttons: 1. Users can either call a phone number or go to a website when they see a call to action. 2. Users can respond quickly by sending a text message. These buttons can be included in text or multimedia communications. The interactive WhatsApp message templates must be approved after they’ve been developed.  You can use them in Whatsapp notification messages and customer service/care messages once they’ve been approved. The Advantages of Using an Interactive Message Template- Whatsapp message templates 1. Improved Customer Service This is a 10X improvement in Customer Experience, as...

  WhatsApp API: The use of mobile messaging, such as WhatsApp chatbots and Facebook Messenger, has made branding your business and attracting additional clients possible. Smartphones have made it simple for e-commerce enterprises to sell various things and products straight to their clients, without the need for a middleman. WhatsApp and Facebook Messenger are the most popular mobile messaging and chatting apps. In this post, we’ll discuss  WhatsApp for business  and its significance in the e-commerce world. Because WhatsApp is the most popular messaging app, its user base is incredibly active, with more than 2 billion active users dispersed over 180 countries (according to the February 2020 report). Apart from one-to-one communication, WhatsApp is a fantastic alternative for  group messaging .  It’s no surprise that more and more customer businesses are adopting WhatsApp as a way to connect with their consumers through a user-friendly and feature-rich chat. Tha...