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Showing posts from November, 2022

Why is Chatbot Important for Customer Service to Your Site and their Benefits?

  Chatbot for Customer Service: Years ago there were many things in the world that seemed impossible. But many of these things are slowly becoming possible. In the chatbot industry too many things seemed impossible, but thanks to AI-powered chatbots these things are becoming feasible. The customer service chatbot is one of them that has proven its effectiveness and great utility in customer service. Having long-term loyal customers is a big task. Every company dreams of having several loyal and permanent customers. To achieve this, you must be customer-oriented. You must realize what a customer needs. For this, the main task is that you are present 24 * 7 for the client. To do this, you must have a strong customer support facility. Chatbots are the best medium for strong customer service. For a small business, it is very difficult for humans to handle all customer support. Then the need for chatbots arises. Today we will talk about some of the tips for connecting with customers usi...

Top Example of Conversational AI

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  Customer interaction has never been more crucial than it is right now.  Your customers can get in touch with you by pressing just one button, whether it be through social media, web chat, emails, or phone calls.  Your customer support personnel may find it more challenging to reply to and address every communication as your customer base expands.  You might eventually not have enough staff to meet the demand for customer service.  Customer contacts are crucial to a business’s success, thus maintaining a connection with customers involves additional strategies for maintaining the dialogue.  Conversational AI  can be useful in this situation.  Through a highly effective technology that continuously learns from client contact to deliver a better and faster customer service experience, conversational AI elevates your customer care to the next level.  Conversational AI Examples Conversational AI simulates human communication with clients us...

How WhatsApp marketing contributes to exponential growth and scaling of enterprises

  Businesses can advertise on the most widely used messaging platform in the world with WhatsApp Marketing.  With less friction and more reliable connectivity, it holds the potential to forge meaningful ties between a company and its consumers.  Given that more than half of WhatsApp users use the app every day, WhatsApp has a very high open rate when compared to other platforms, demonstrating the platform’s enormous potential for commercial growth. WhatsApp Marketing features your business can use  ● Profile of a business  With the help of the WhatsApp Business app, businesses can set up a profile with details like their address, email, website, and business description.  The brand’s promotion begins with this. Additionally, this information aids the company in gaining the user’s trust.  ● Address labels  WhatsApp enables businesses to tag their connections for quick access and arrange them.  You can effortlessly manage and arrange the connec...

What You Need to Know About Medical Chatbots

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  According to a recent McKinsey report, the healthcare sector is predicted to generate between $350 billion and $410 billion in value by 2025.  Technology advancement and connected healthcare had a tremendous impact on the healthcare industry.  Healthcare services are more accessible and open than ever before in the era we currently live in.  Every user receives a customized approach from  healthcare chatbots,  which can be more practical and effective than human capabilities.  Let’s examine the best health chatbots that are revolutionizing interactive healthcare and how artificial intelligence can be used in your medical practice’s daily operations.  What are medical chatbots?  A medical chatbot sometimes referred to as a healthcare chatbot, is a conversational AI-powered application designed specifically to make healthcare far more proactive and engaging.  Medical chatbots are a hidden gift for the healthcare system.  Since they ...

What You Need to Know About Medical Chatbots

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  According to a recent McKinsey report, the healthcare sector is predicted to generate between $350 billion and $410 billion in value by 2025.  Technology advancement and connected healthcare had a tremendous impact on the healthcare industry.  Healthcare services are more accessible and open than ever before in the era we currently live in.  Every user receives a customized approach from  healthcare chatbots,  which can be more practical and effective than human capabilities.  Let’s examine the best health chatbots that are revolutionizing interactive healthcare and how artificial intelligence can be used in your medical practice’s daily operations.  What are medical chatbots?  A medical chatbot sometimes referred to as a healthcare chatbot, is a conversational AI-powered application designed specifically to make healthcare far more proactive and engaging.  Medical chatbots are a hidden gift for the healthcare system.  Since they ...

WhatsApp’s Business Interactive Message Templates Everything You Need To Know

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  Today, WhatsApp Business launched a new feature called the interactive message template which goes beyond the basic Whatsapp message templates and media message template types.  As the name suggests, this ability lets one include interactive components to messaging like a button.  Users with a  WhatsApp Business Account  can now create two different sorts of preconfigured buttons: 1. Users can either call a phone number or go to a website when they see a call to action. 2. Users can respond quickly by sending a text message. These buttons can be included in text or multimedia communications. The interactive WhatsApp message templates must be approved after they’ve been developed.  You can use them in Whatsapp notification messages and customer service/care messages once they’ve been approved. The Advantages of Using an Interactive Message Template- Whatsapp message templates 1. Improved Customer Service This is a 10X improvement in Customer Experience, as...